CANARE Middle East FZCO

Who we are

Our website address is: https://canare.co.ae

Last updated: December 09, 2025
Applies to: United Arab Emirates (UAE) under Federal Decree-Law No. 45 of 2021

1. Introduction

This Privacy Policy explains how CANARE Middle East FZCO (“we,” “us,” or “our”) collects, uses, stores, and protects personal data in accordance with the UAE Personal Data Protection Law (PDPL), Federal Decree-Law No. 45 of 2021.

By using this website or submitting personal data, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller Information

Company Name: CANARE MIDDLE EAST FZCO
Trade License No: 3334 
Issuing Authority: Dubai Integrated Economic Zones Authority (DIEZ) 
Registered Address: Premises No. QD-06, Ground Floor, DAFZA Industrial Park, Dubai Airport Freezone, UAE 
Email: info@canare.co.ae 
Phone: +971 4 323 3450

 3. Types of Personal Data We Collect

We may collect the following information when you interact with our website or services:

• Name 
• Company name and position 
• Email address 
• Phone number (including WhatsApp) 
• Country or location data 
• IP address and browser information (via cookies) 
• Inquiry or purchase history 

If applicable:

• Payment information (processed through secure partners; not stored by us) 
• Account login credentials (encrypted)

4. Purpose of Processing Personal Data

We process personal data for one or more of the following purposes:

• To respond to inquiries or provide quotations (RFQs) 
• To provide products or services 
• To improve user experience and website performance 
• For billing, accounting, and legal compliance 
• For marketing communications (only with prior consent)

We do not process personal data for purposes inconsistent with those stated.

5. Legal Basis for Processing

Processing may be based on one or more lawful grounds:

• Explicit consent 
• Contractual necessity 
• Compliance with UAE legal obligations 
• Legitimate business interests (where permitted under PDPL)

6. Data Storage and Retention

Personal data is stored securely and retained only as long as necessary for the purposes listed in this policy or as required by UAE law.

7. Data Sharing and Third Parties

We may share personal data with:

• Service providers (hosting, delivery partners, CRM systems) 
• Payment processors 
• Government authorities when required by law
• Canare Electric Co., Ltd. and the Canare Group.

We do not sell personal data.
If data is transferred outside the UAE, such transfers will follow legally approved safeguards including contractual terms or adequate protection mechanisms.

8. Your Rights Under PDPL

You have the right to:

• Request access to your personal data 
• Request correction or deletion 
• Withdraw consent 
• Request restriction of processing 
• Object to certain processing activities 
• Request data portability 

To exercise your rights, contact: info@canare.co.ae
We will respond within legally required timeframes.

9. Cookies and Tracking Technologies

We use cookies to:

• Improve website functionality 
• Analyze performance and traffic 
• Personalize user experience 

You may adjust browser cookie settings at any time. Continued use of the site constitutes consent to applicable cookies.

10. Data Security

We implement appropriate organizational and technical measures to protect personal data from unauthorized access, disclosure, alteration, or loss. However, no method of online transmission is entirely risk-free.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will indicate a new “Last updated” date. Continued website use after changes indicates acceptance of the revised policy.

12. Data Protection Officer (DPO)

A Data Protection Officer has been designated in accordance with PDPL requirements:

Data Protection Officer: Gopalakrishnan Thanraj 
Email: info@canare.co.ae